The team's mandate was to migrate multiple clients and their legacy platform to Salesforce. We applied our comprehensive data migration and ingestion strategy and customized it to meet the unique business and technical needs of the client.
Merged data since data was available in multiple databases. Multiple programs were merged into an existing client in Salesforce. Loaded multiple patient documents in data storage Integrated legacy instances with multiple internal and external systems for data collection, syndication and order disbursement. Configured all endpoints, feeds and interfaces and tested after data migration to ensure connectivity with all systems.
Post migration, we achieved 99% data accuracy. Business continued as usual with zero down time.